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Business Support Officer

This position will support the Business Manager (BM) in day-to-day business and operational activities particularly related to payroll, accounts payable and receivable, and other general administrative requirements.

Key Duties and Responsibilities:

  • Manage payroll processes including superannuation payments and the maintenance of associated human resource records
  • Prepare banking
  • Oversee all Accounts Payable and Accounts Receivable processes
  • Maintain effective relationships with suppliers and other organisations
  • Process other administrative data as required
  • Ensure all office requirements are in place
  • Assist the BM with compiling financial reports for the Board, accountant, auditor, and other relevant funding bodies
  • Comply with the FCH Code of Conduct and all governance documents
  • Participate in an annual Performance and Professional Development Review.

Position Requirements:

Skills, Experience and Qualifications

  • Proficiency in accounting software and a good understanding of accounting principles.
  • Well-developed skills in Microsoft365 applications (Outlook, Teams, Word and Excel) and proven ability to learn new systems with ease.
  • Excellent organisational skills and the ability to multi-task while maintaining high levels of attention to detail to meet tight deadlines.
  • Demonstrable experience in a similar role described in the Key Duties and Responsibilities above is highly desired.
  • Current Queensland Drivers’ Licence is desired.

Other Requirements (prior to employment):

  • Satisfactory National Police Check
  • Evidence of immunity to Vaccine Preventable Diseases.

 

 

Clinical Support Officer

This position will support the Clinical Services Manager (CSM) and clinical staff in relation to day-to-day clinical administration duties.

Key Duties and Responsibilities:

  • Compile patient data for submission to Queensland Health and private health funds
  • Answer patient, family and other queries, including monitoring of phone calls directed to the nurse’s station
  • In a face-to-face setting with a patient and/or their family, assist with fully completing admission paperwork and transcribe into the patient’s electronic medical record
  • Manage document control processes
  • Assist with compilation of data for reporting to relevant committees
  • Act as minute-taker for all staff and clinical committee meetings
  • Act as Risk Management system administrator and produce all reports as required (monthly and ad hoc)
  • Assist volunteers working in the clinical area of the hospice, as required
  • Comply with the FCH Code of Conduct and all governance documents
  • Participate in an annual Performance and Professional Development Review.

Position Requirements:

Skills, Experience and Qualifications

  • Good understanding of a hospice/hospital environment
  • Attention to detail in maintaining documentation and record keeping, and the ability to meet deadlines
  • Well-developed skills in Microsoft365 applications (Outlook, Teams, Word and Excel) and proven ability to learn new systems with ease.
  • Demonstrable experience in a similar role described in the Key Duties and Responsibilities above is highly desirable.
  • Demonstrate developed interpersonal skills and the ability to build trust when dealing with sensitive situations

Other Requirements (prior to employment):

  • Satisfactory National Police Check
  • Evidence of immunity to Vaccine Preventable Diseases.

 

Applications for both Support Officer roles close at 5pm on Friday 26 June 2026.
Submit your application to ceo@fitzroyhospice.org.au

⬅️ Click the image to apply for our Business Manager role through Seek.

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